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Many IT organizations experience a disconnect between developers, who focus on agility, and operators, who focus on stability. Site Reliability Engineering (SRE) is how Google bridges the gap between development and operations, while also providing mission-critical production support. In this course, you'll learn the fundamentals and best practices of SRE, the importance of adopting an SRE culture, and how SRE can improve collaboration between IT and business leaders—and help the entire organization succeed.

Duration: 5h

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After completing the course, students will have the following knowledge:

  • Explain why SRE is important to an organization’s IT transformation project's success
  • Distinguish between DevOps and SRE
  • Understand the value SRE can provide to an organization
  • Describe the technical and cultural fundamentals of SRE
  • ssess organizational SRE maturity level
  • Identify where SRE can be applied within the business
  • Articulate the different types of SRE team implementations
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  • IT leaders and business leaders who are interested in embracing SRE philosophy. Roles include, but are not limited to: CTO, IT director/manager, engineering VP/director/manager.
  • Other product and IT roles such as operations managers or engineers, software engineers, service managers, or product managers may also find this content useful as an introduction to SRE.
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  • Have completed Core Infrastructure Fundamental
  • Recommended pre-reading: Site Reliability Engineering: How Google Runs Production Systems - Chapter 1 Introduction
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Welcome to Developing a Google SRE Culture

Explain why SRE is important


DevOps, SRE, and Why They Exist

Distinguish between DevOps and SRE.
Articulate the pillars of DevOps.
Explain how SRE practices align to DevOps pillars.


SLOs with Consequences

Understand the value SRE can provide to an organization.
Describe the technical fundamentals of SRE (SLOs, error budgets, and blameless postmortems).
Describe the cultural fundamentals of SRE (Psychological safety, blamelessness, unified vision, collaboration, and knowledge sharing).


Make Tomorrow Better than Today

Describe the technical fundamentals of SRE (continuous integration/continous delivery, canarying, and toil automation).
Describe the cultural fundamentals of SRE (design thinking, prototyping, psychology of change, and resistance to change).


Regulate Workload

Describe the technical fundamentals of SRE (measuring toil and reliability, and monitoring).
Describe the cultural fundamentals of SRE (goal-setting, transparency, data-driven decision making).


Apply SRE in Your Organization

Assess their organization’s SRE maturity level.
Identify where SRE can be applied within their business.
Recognize the skills an SRE needs.
Articulate the different types of SRE team implementations.
Advocate for SRE culture adoption across their organization.


Final Assessment

Assess SRE technical and cultural fundamentals knowledge.
Study with
Google Cloud expert

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Student feedback

Cloud Ace Training
Bringing great experiences to students

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Trần Tuấn Anh


After completing the Associate Cloud Engineer course, I knew how to operate and deploy projects on Google Cloud and confidently took the Google Cloud certification exam.

Nguyễn Ngọc Minh Thy

Data Engineer

After completing the Professional Data Engineer course, I have enough knowledge and confidence to take the Google Cloud certification exam to prepare for my upcoming job.

Trương Quốc Thắng

Data Engineer

I learned how to choose tools and apply them to businesses to process data effectively through the Professional Data Engineer course.

Phạm Văn Hùng


Khóa học rất chi tiết và đầy đủ, sau khi học xong khóa học Associate Cloud Engineer, mình rất muốn có cơ hội học thêm các khóa học khác để hiểu rõ hơn về Google Cloud

Dương Minh Phương


Sau khi học xong khóa học Associate Cloud Engineer, mình đã hiểu rõ về Google Cloud và có thể đưa ra các giải pháp cho doanh nghiệp triển khai các dự án trên GCP
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    câu hỏi thường gặp

    Cloud Ace is a Google Cloud training unit, so it does not organize exams and provide Google Cloud certifications. Cloud Ace only supports providing certificates of course completion for students while waiting for the Google Cloud certification exam

    In addition, if you want to take the Google Cloud certification exam, Cloud Ace will guide you to register for the Online or Offline exam at the authorized Google Cloud test centers in Vietnam.

    Of course, during the learning process, you will constantly be solving quizzes, simulated mock tests that are similar to Google Cloud's actual exam questions. In addition, Cloud Ace also provides Dump questions that are constantly updated with question types, exam questions from Google Cloud to help you have the best preparation for the exam.

    Of course. You will be supported by Cloud Ace during the learning process and even at the end of the course. You can interact with the Trainer via Slack, email hoặc qua Group Google Cloud Plartform User HCM để được các Trainer hỗ trợ nhé.

    After completing the course, if you have any questions about the knowledge or have difficulties in implementing the project on Google Cloud, you can contact the Trainer for answers.

    The Google Cloud course is not only suitable for software engineers or system development engineers, but also suitable for data processing engineers such as Data Analytics, Data Engineer, Data Scientist.

    In addition, if you are a Marketer or working in the field of finance, banking, e-commerce, logistics .... constantly faced with big data to solve, then you can refer to the courses Big Data Machine Learning Fundamental or From Data to Insight on Google Cloud Platform courses to refer to simple data processing and create professional reports on Google Cloud.